Student's Document Verification Process
Student's Document Verification Process
Embedded Files
During the process of any student's application for any destination, whether from the Head Office, other offices, or Business Associates, multiple documents are required from the offer letter to visa lodgment stages. It is the responsibility of the Counselor and Documentation Officer, or the individual handling the process, to ensure the authenticity of these documents. This document outlines the documents that must be verified by the Documentation Officer (if no Documentation Officer is assigned, the responsibility falls to the Counselor), the verification process, and where the verified proof must be stored.
After the verification, the Counselor can proceed according to the specific requirements of the destination country, which may include stamping documents as “True Copy of Original” after checking the verification proof. The Admissions Team must review the stored verified proof of the documents identified for verification in this document. Without this verification, the Admissions Team must not proceed to any further stage if the verified proof is not available. This procedure is applicable to any destination if the below-listed documents are required for processing.
Documents that must be verified:
PTE Score Report
IELTS Test Report Form
Business Audit Report
Salary Income (Tax Paid on IRD)
Business Income (Tax Paid on IRD)
Education Loan
Bank Balance Certificate
Salary Letter (Issued by the Employer)
Experience Letter (Issued by the Employer)
PTE Score Report Verification:
PTE Score Report Verification:
To verify the PTE score report of the student, ask for the student’s Pearson PTE login credentials and follow the steps below:
> Click on “Sign in or create account”
> Enter student’s “Username and Password”
> Click on “View your Score Report”
> Student’s Score Report will appear
> Scroll down and click on the “View as PDF” button
> Save PDF file of the Student’s Score Report
After completing the process, compare the downloaded PTE Score Report with the score report provided by the student to ensure they match. Save the student's PTE Score Report in the designated Google Drive folder. Verify that the PTE score is sufficient for the student’s further application process. Update the CRM with a note stating that the PTE score report has been verified.
IELTS Score Verification:
IELTS Score Verification:
IELTS scores can only be verified through two methods:
1. If a student has booked the IELTS exam through Kangaroo Education Foundation (KEF), send an email to the KEF Academics Department at academics@kangarooedu.com from an official @kangarooedu.com email address.
The email should include the student’s details, including their Student ID, and request verification of their IELTS booking.
2. If a student has booked the IELTS exam outside of KEF, verification can only be requested by the KEF Academics Department directly from the IELTS exam provider (IDP or British Council). To request verification, send an email to academics@kangarooedu.com from an official @kangarooedu.com email address. Verification of every student's IELTS score is not feasible. For selected cases, email the KEF Academics Department to request verification.
In both cases email CC Requirements:
If the student is from the Head Office, CC applications@kangarooedu.com
If the student is from a Regional Office, CC associates@kangarooedu.com
Business Audit Report Verification:
Business Audit Report Verification:
To verify a Business Audit Report, it should be verified through the Unique Document Identification Number (UDIN), an 18-digit unique number generated by the UDIN application for every certification and audit by a Practicing Chartered Accountant/Registered Auditor Member of The Institute of Chartered Accountants of Nepal (ICAN). Follow the steps below to verify the Business Audit Report.
> Enter the organization's full name in the “Full Name” section.
> Enter your email address in the “Email ID” section (this does not need to be the email address of the organization; it can be the email address of the individual verifying the report)
> Enter your mobile number in the “Mobile Number” section (this does not need to be the mobile number of the organization; it can be the mobile number of the individual verifying the report)
> Enter the UDIN number in the “Enter UDIN” section (the UDIN number is available on the first page of the Audit Report being verified)
> Verify the Captcha and then click the “Submit” button
> A new Document Details page will open, displaying information such as the Company Name, Company Owner Name, and Audit Report Year
> Click on the “Print” button to open a PDF file of the “UDIN Document”
> Save the “UDIN Document”
After completing the process, compare the Company Name, Company Owner Name, Audit Report Year, PAN Number, Total Asset/Liabilities Amount, and Turnover Amount with the provided Business Audit Report to ensure they match. Save the downloaded “UDIN Document” in the designated Google Drive folder. Update the CRM with a note stating that the PTE score report has been verified.
Salary Income Verification:
Salary Income Verification:
To verify Salary Income that has been tax paid through the Inland Revenue Department (IRD) website, follow the steps below:
> Go to the IRD Tax Clearance Search section: https://ird.gov.np/tax-clearance-search
> Enter the “PAN Number” of the person whose salary is being verified
> Enter the “year” for which you want to verify the salary income (e.g., 2080.081)
> Enter the “Tax Clearance Number”
> Answer the security question and click the “Search” button
Details including the Tax Payer’s Name, PAN Number, Fiscal Year (the year’s salary being verified), Total Income, and Total Salary Tax Paid will appear.
Check the submitted Salary Income and Tax Paid details to ensure they match the IRD records. After verification, take a screenshot and save (JPEG or PDF) it to the designated Google Drive folder. Update the CRM with a note stating that the salary income has been verified.
Business Income Verification:
Business Income Verification:
To verify Business Income that has been tax paid through the Inland Revenue Department (IRD) website, follow the steps below:
> Go to the IRD Tax Clearance Search section: https://ird.gov.np/tax-clearance-search
> Enter the “PAN Number” of the company
> Enter the “year” for which you want to verify the business income (e.g., 2080.081)
> Enter the “Tax Clearance Number”
> Answer the security question and click the “Search” button
Details including the Company Name, PAN Number, Fiscal Year (the year’s income being verified), Total Income, Tax Payable Income, Tax Paid Amount, Detail Submitted Date and Tax Clearance Certificate Received Date will appear.
Check the submitted Business Income and Tax Paid details to ensure they match the IRD records. After verification, take a screenshot and save (JPEG or PDF) it to the designated Google Drive folder. Update the CRM with a note stating that the Business Income has been verified.
Education Loan Verification:
Education Loan Verification:
Some "A" Class Commercial Banks in Nepal provide access to verify Education Loans through their websites. Below are the banks that offer this service and the process to verify the Education Loan:
Kumari Bank:
Kumari Bank:
> Go to link: https://www.kumaribank.com/education-loan-offer-letter-validation
> Enter education loan “Offer Letter Reference Number”
> Enter “Offer Letter Date”
> Enter shown captcha and click on “Submit” button
Nabil Bank:
Nabil Bank:
> Go to link: https://www.nabilbank.com/individual/document-verification
> Select “Sanction Letter” under information type
> Enter the sanction letter “Reference Number”
> Enter the sanction loan “Amount” (NPR)
> Select the “Issued Date” of the sanction letter
> Complete the “Captcha” verification
> Click on “Verify” button
Sanima Bank:
Sanima Bank:
> Go to link: https://elv.sanimabank.com/#/login
> Enter the education loan offer letter “Reference Number”
> Select the “Issued Date” of the education loan offer letter
> Enter the loan “Amount” (NPR)
> Click on “Validate” button
For banks that do not provide access to verify Education Loan through their websites, follow the email verification process outlined below.
For banks that do not provide access to verify Education Loan through their websites, follow the email verification process outlined below.
Email the Branch Manager of the branch from where the loan was sanctioned using an official @kangarooedu.com email address. Request verification of all details regarding the borrower, loan amount, loan approval date, and any other necessary information that requires verification. CC applications@kangarooedu.com if the student is from the Head Office, or associates@kangarooedu.com if the student is from a Regional Office.
If the reply verifies all requested details, save a screenshot (JPEG or PDF) of the email reply in the designated Google folder to store the verified document.
Update the note in the CRM that the Loan has been verified.
Bank Balance Certificate Verification:
Bank Balance Certificate Verification:
Some "A" Class Commercial Banks in Nepal provide access to verify Balance Certificate through their websites. Below are the banks that offer this service and the process to verify the Bank Balance:
Everest Bank:
Everest Bank:
> Go to the link: https://onlineservice.ebl-zone.com/OnlineBalanceCertificate
> Enter Balance Certificate “Reference Number”
> Enter Balance “Amount”
> Enter “Email ID” of the account holder
> Enter shown captcha and click on “Verify” button
Global IME Bank:
Global IME Bank:
> Go to the link: https://www.globalimebank.com/pages/balance-certificate-verification
> Enter Balance Certificate “Reference Number”
> Enter Balance Certificate “Letterhead Number”
> Enter “Submit” button
Machhapuchchhre Bank:
Machhapuchchhre Bank:
> Go to the link: https://www.machbank.com/balance-certificate
> Enter Balance Certificate “Reference Number”
> Enter “Email ID” of the account holder (OTP will be sent to the account holder's email)
> Enter shown captcha and click on “Submit” button
Nabil Bank:
Nabil Bank:
> Go to link: https://www.nabilbank.com/individual/document-verification
> Select “Balance Certificate” on information type
> Enter “Reference Number”
> Enter “Amount” (NPR)
> Select balance certificate “Issued Date”
> Click on “Captcha” verification
> Click on “Verify” button
Sanima Bank:
Sanima Bank:
> Go to link: https://bdv.sanimabank.com/balance-certificate/#/validate
> Enter the balance certificate “Reference Number”
> Enter “Account Number” of the customer
> Click on “Validate” button
Salary Letter Verification:
Salary Letter Verification:
Salary letters can be issued to students, their family members, or any other relevant individuals. To verify, send an email from an official @kangarooedu.com email address to the official email address provided on the salary letter's letterhead and CC applications@kangarooedu.com if the student is from the Head Office, or associates@kangarooedu.com if the student is from a Regional Office. If no official email address is mentioned on the letterhead, use the organization's official email instead.
The verification email must clearly mention the full name, designation, salary amount, join date, currently working or not if not last working date, and any other necessary information from the salary letter. Attach a scanned copy of the letter and request verification.
If the reply verifies all requested details, save a screenshot (JPEG or PDF) of the email reply in the designated Google folder to store the verified document.
Update the note in the CRM that the Salary Letter has been verified.
Experience Letter Verification:
Experience Letter Verification:
With the Experience Letter issued by the organization attached, send an email to the email address provided on the letterhead. If no email address is mentioned, use the organization’s official email address. The email must be sent from an official @kangarooedu.com email address and CC applications@kangarooedu.com if the student is from the Head Office, or associates@kangarooedu.com if the student is from a Regional Office.
The verification email must clearly mention the full name, designation, join date, currently working or not if not last working date, and any other necessary information.
If the reply verifies all requested details, save a screenshot (JPEG or PDF) of the email reply in the designated Google folder to store the verified document.
Update the note in the CRM that the Experience Letter has been verified.
Sample Verified Document:
Sample Verified Document:
Below is an example of a Work Experience Letter sent for verification, along with a screenshot of the verification email received from the employer. After completing the verification process for any document, the proof of verification must be attached at the end of the original document and must be sent for further processing where required.
Last Updated on: 27th February 2025
Page updated
Report abuse